Shipping policy
Shipping Policy
Order Processing
At NavaKart, we aim to process and dispatch all orders as quickly as possible.
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Time
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Locations in India: 5–10 business days
Delivery times may vary depending on:
- Customer location
- Courier partner availability
- Weather conditions
- Public holidays
Shipping Charges
- We may offer Free Shipping on selected products or promotional offers.
- Shipping charges (if applicable) will be displayed during checkout before payment.
Order Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier partner details
via Email, SMS, or WhatsApp.
Customers can track their orders using the tracking information provided.
Delayed or Lost Shipments
While we work with trusted courier partners, delays may occasionally occur due to factors beyond our control.
If your package is delayed or lost, please contact our support team and we will assist you as quickly as possible.
Incorrect Address
Customers are responsible for providing accurate shipping information.
NavaKart is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Cash on Delivery (COD)
Cash on Delivery may be available on selected products and locations.
NavaKart reserves the right to disable COD for certain orders based on internal checks.
Damaged Packages
If you receive a damaged package:
- Take photos immediately
- Contact us within 24 hours of delivery
- Share your order number and issue details
We will review the issue and provide assistance accordingly.
Contact Us
If you have any questions regarding shipping, please contact us:
📧 Email: support@navakart.in@gmail.com
🌐 Website: Navakart.in